The radio news today stated that Frontier Communications was down…internet and phone service, so if the listeners were being served by that company, they would be out of service until Frontier came back online.

They went on to say that the police in the town of Huntington were affected by this, and if people needed to contact the police, they need to call the Indiana State Police and then they gave an 800 number to call.

WTH?  Can you imagine the chaos this has caused?

It’s another glaring example of the dangers of consolidating all communications into one company.  Even if I had the money, I would not have all of my phone, internet, and cable service from one provider.  (I’m saying that without checking into what’s available in the area–I briefly looked at what was available when I moved here, but haven’t lately–so for all I know, there isn’t separate service available.)

When one company has all of that, and they fail for whatever reason (no reason has been given for Frontier’s issues), it can have serious repercussions, as with a fire breaking out, or someone having a heart attack and cannot call “911” or a crime in progress…and on…

Why is consolidation never considered from the consumer’s point of view??